CartoonAI GPT - FAQ

What is CartoonAI GPT?
CartoonAI GPT is a powerful iOS application that uses advanced artificial intelligence to transform your photos and ideas into stunning artwork. You can convert your portraits into various styles like anime, 3D, comic book, and more, or generate entirely new images from text descriptions.
Is the app free to use?
Yes! CartoonAI GPT offers a free version that allows you to explore basic AI transformation features. For users who want unlimited access to all AI styles, priority processing, and a weekly credit allowance, we offer a CartoonAI GPT Pro subscription.

Subscription & BillingWhat are the benefits of a CartoonAI GPT Pro subscription?
Upgrading to Pro unlocks the full potential of the app:

• Unlimited Access: Use all available and future AI styles and effects.
• Weekly Credits: Receive 100 credits every week to use on image generation and editing tasks.
• Priority Processing: Your requests are processed faster than free users.
• Ad-Free Experience: Enjoy creating without any interruptions.
• Early Access: Be the first to try new features and styles.

How do I cancel my subscription?
Subscriptions are managed directly through your Apple ID and the App Store. To cancel:

1. Open your device's Settings app.
2. Tap on change subscriptions.
3. Select cancel subscription.
4. Find CartoonAI GPT in the list and tap on it.
5. Choose Cancel Subscription.

You can also cancel through the link in the app's Settings menu under "Manage Subscription," which will redirect you to the correct page in your App Store settings.

Will I keep my Pro benefits until the end of the billing cycle?
Yes. When you cancel, your subscription will remain active until the end of the current billing period. You will not be charged again, but you will retain all Pro features until that date.

Restoring PurchasesWhat does "Restore Purchases" do?
The "Restore Purchases" feature synchronizes your existing Pro subscription with the app on your current device. Use this if you:

• Reinstalled the CartoonAI GPT app.
• Purchased a new iPhone or iPad.
• See the app acting as if you don't have an active subscription.

How do I restore my purchase?

1. Open the CartoonAI GPT app.
2. Go to the Settings menu (usually represented by a gear icon).
3. Tap on Subscription or Manage Subscription.
4. Tap the Restore Purchases button.
5. Wait a few seconds for the process to complete. A confirmation message will appear.

Why is "Restore Purchases" not working?
If the restore function doesn't find your subscription, please check the following:

• Apple ID: Ensure you are signed into the App Store with the exact same Apple ID you used to purchase the subscription.
• Internet Connection: A stable internet connection is required.
• Active Status: Confirm that your subscription is still active in your App Store settings.

Does restoring purchases also restore my credits?
No. Restoring purchases reactivates your Pro subscription status and the associated benefits (like weekly credit allocations), but it does not recover any unspent credits from a previous period. Your weekly credit allowance will continue as normal.

Credit SystemWhat are credits and how do they work?
Credits are the in-app "currency" used to perform AI operations. Each action, like generating an image from text or applying a style to a photo, consumes a certain number of credits.
How much do different actions cost?

• Text to Image Generation: 5 credits
• Sketch to Image Generation: 5 credits
• Object Removal from a Photo: 5 credits
• AI Photo Editing: 5 credits
• AI Video Generation: 15 credits

How do I get more credits?
With an active CartoonAI GPT Pro subscription, you automatically receive 100 credits every week. These credits are refreshed weekly; unused credits do not roll over to the next week. Free users can obtain credits through periodic promotions or by upgrading to Pro.

Privacy & Data SecurityWhat happens to my photos and face data?
Your privacy is our top priority. We have designed our system to be both powerful and respectful of your data:

• We Do Not Perform Facial Recognition: We do not collect, store, or use your facial data to create a unique template or map of your face.
• Photos are for Processing Only: The photos you upload are used solely as a source image to generate your requested artwork.
• Immediate Deletion: The original photos you upload are deleted immediately from our servers after the AI generation process is complete.
• You Control the Output: The only data we retain are the final processed images (the "results") that you explicitly choose to save within your account.

Where is my information stored?
All data processing and storage occurs on our secure servers. We do not store your original photos. Only the final AI-generated images you save are kept in your secure account.

Using the App - What devices are supported?
CartoonAI GPT is available for iPhone and iPad. It requires iOS 17.0 or later.
Are my created images saved?
Yes, the final AI-generated images that you choose to save are stored within your CartoonAI GPT account. They will remain there until you decide to delete them or until you delete your account.